With the help of a Virtual Assistant (VA), you can make your business more efficient and productive without having to micromanage everything. In fact, you can run your business even while you sleep! Here’s how:
Answering Customer Service/Enquiries
Answering questions from customers and interested prospects is a very time-consuming process. However, this is a necessary task that must be done to gain a good image and earn the trust of your customers. Fortunately, a virtual assistant can answer calls and customer enquiries for you. With the help of a virtual assistant, you can efficiently manage customer relationship and respond to enquiries in a prompt and timely manner.
Not everything that goes into your inbox is urgent or important and sorting out your email can take up a lot of time. To maximise time, use a virtual assistant to screen your email and identify the ones that need to be junked or addressed immediately. You can also train your virtual assistant to respond on your behalf.
Ugh, market research. What could be more vexing and time-consuming? If doing market research isn’t your thing, you can rely on your virtual assistant to do the job for you. Your virtual assistant can conduct extensive research so you can obtain all the information you need about your current customers, prospects, existing competitors, prevailing market trends, and other valuable data that you can use to your advantage.
Social Media Management
If your business doesn’t have a Twitter account or a Facebook page, you’re missing out on potential business. Like answering customer enquiries, however, responding to all of your social media friends and followers takes a lot of time and effort. Good thing a virtual assistant can manage your social media accounts for you. She can regularly post status updates, tweet about your latest products or services, and establish brand awareness by connecting with your current and future customers.
Need to create and fill out hundreds of documents and spreadsheets? Or perhaps you need to accomplish that dreadful expense report, which is due next week? Whatever the case may be, you don’t have to go through the agony of having to create dozens of files and documents if you have a virtual assistant. Virtual Assistants from the Philippines will be able to complete such a mundane yet essential task in a quick and efficient manner.
Managing the books is one of those tasks that when finished, comes a huge sigh of relief. Stop worrying about doing bookkeeping yourself, scan your receipts, and have a VA do the grunt work. A lot of VA’s are experienced with balance sheets, invoices, and creating profit and loss statements.
Aside from the tasks mentioned above, a virtual assistant can schedule and confirm your appointments, manage your work calendar, come up with project proposals, and even book your travel arrangements.
Virtual Assistants are a powerful tool to use to maximise your time and make money whilst you sleep. If you want your business to grow and at the same time, have more time for yourself, you should automate your business by hiring a skilled and reliable virtual assistant.
Have you automated parts of your business with virtual staff? Tell me about your experience!