Every small business thrives on customer satisfaction, but how do you truly know what your customers think? Customer feedback is about using insights to refine services, enhance customer experience, and drive business growth. In 2025, surveys remain one of the most effective tools for gaining customer insights. However, how you design, distribute, and analyse them…
Step into the future of business efficiency where every task, no matter how small or complex, is handled with precision and expertise. This isn’t the stuff of fantasy; it’s the impact of integrating Virtual Assistant (VA) services into your operations. These champions of productivity are not just supporting roles; they are the catalysts for unparalleled…
As a seasoned entrepreneur with two decades under my belt, I’ve lived by a simple rule: focus on your strengths and outsource the rest. This philosophy took on a whole new dimension when I employed my first offshore staff in the Philippines. It’s a strategy I now deem vital for Australian businesses aiming for success….
• Updated 16th February, 2024 • Managing a team presents its challenges, but the real test comes when overseeing remote staff, including virtual assistants, from different parts of the world. While direct interaction fosters certain dynamics, remote work requires a nuanced approach to bridge the gap created by physical distance and cultural differences. However, when…
• Updated 13th February, 2024 • Australian companies are increasingly embracing offshoring to boost efficiency and growth. Virtual Coworker leads this shift, linking Aussie firms with skilled virtual assistants and remote staff from the Philippines. This move is not just cost-effective but opens doors to a world of talent ready to excel. Why Virtual Coworker?…
We are all faced with those moments when we are completely and utterly overwhelmed with the never-ending tasks at work. So how do we fix this? Hiring an employee to come into the office everyday can be expensive and there is no way we can manage to get everything done all on our own. This…
In my time at Virtual Coworker, I’ve seen countless numbers of companies successfully hire staff in the Philippines. This can range from the mom and pop shop who hired a part-time admin assistant, to the ASX listed company who hired 20 customer and tech support staff. When outsourcing works, it’s amazing. The ability to hire…
In the age of technology, more and more offices are globally diversifying and moving away from the traditional bricks-and-mortar place of work. What this means is that we need to be flexible to collaborate with coworkers, customers and clients and manage outsourcing in an efficient and pragmatic way. These eight tips will make it easier…
The benefits of outsourcing particular tasks and positions within a business are indisputable, however, some business owners still choose to be sceptical. Whether it’s virtual assistants you’re looking for, or perhaps web developers, sales assistants, or customer support personnel, outsourcing from the Philippines is a great way to find exactly what your business needs. Here,…
Crew Scout is an online marketplace for on ¬demand video production and video crew services. Its purpose is to cut through the noise of the video production industry by enabling businesses to find and hire vetted video production companies and freelancers for their next video campaign. With their platform, you can post a project in…
Outsourcing as a concept is nothing new. What is new, however, is the ability for small and medium sized businesses to start and grow offshore teams instantly. What used to be reserved for only the big end of town is now available to everyone due to technology and a better educated global workforce. With workers…
To celebrate the new financial year in Australia, Virtual Coworker is holding a contest that will give the winner one free month of virtual assistant services. The process is simple. Fill out the form below telling us why your company desperately needs a Virtual Assistant. Our judges will choose the entry that seems to need…